FAQ for Employers

Frequently Asked Questions for Employers

How do I access my Ingelix dashboard?

Navigate to app.ingelix.com/users/sign_in and enter your username and password on the left side of the page under the SIGN IN option.

How do I change my password?

  1. Log in to the ingelix SmartSystem
  2. Select the small arrow beside your name in the black bar at the top.
  3. Enter your new password
  4. Re-enter your old password to confirm changes
  5. Select "Update"

How do I contact Ingelix Support?

Select the blue help button in the bottom-right corner of your screen on any page in the Ingelix app. Watch this video for more information. You also can email our support group direct at support@ingelix.com.

How do I find a specific candidate's results?

If you are searching for a candidate by name, enter their first or last name in the search bar of your employer dashboard which appears above your candidate queue.

If you are searching for candidates by criteria such as position applied for, date of application, or location applied to, expand the "Filters and Sorting" beneath the search bar to select your desired criteria. Watch this video for more information.

How do I provide a candidate with a link to an assessment? 

You can obtain links to specific assessments by selecting the "Positions" tab on your dashboard and navigating to the desired position. Select the blue "i" button next to the position and then select the "copy link" button next to the assessment link which will appear on the right side of your screen. You can then paste that link into an email, job posting, etc. Watch this video for more information.

How do I provide a candidate with a project code to an assessment?

You can obtain project codes to specific assessments by selecting the "Positions" tab on your dashboard and navigating to the desired position. Select the blue "i" button next to the position and then select the "copy link" button next to the project code which will appear on the right side of your screen. You can then paste that link into an email, job posting, etc. 

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