General

Using the Helpdesk

• Welcome to your Help Center!

Account Management

• Forgot Your Email
• Forgot Your Password
• How to Change Your Password

Applicants

Using Ingelix to Apply for a Position

• FAQ for Applicants
• How to Take a Hiring Assessment
• Which Assessment Do I Take?

Employers

General

• FAQ for Employers
• Using Custom Interchangeable Assessments for Hiring VIDEO
• Directing Candidates to Your Assessments VIDEO
• How to Enable Email Notifications from Ingelix VIDEO
• How to Contact Ingelix Support VIDEO

Finding & Selecting Candidates

• Using Filters & Sorting to Find Candidates VIDEO
• How to Locate and Download Candidate Reports VIDEO
• How to Access Archived Assessments

Understanding Candidate Data

• Understanding Candidness Alerts (the red flag) VIDEO
• Crafting Interview Questions from the Candidate Report VIDEO

Retention & Team Building

• Using Custom Interchangeable Assessments for Retention VIDEO
• Using Compatibility Analysis to Build Teams VIDEO
• Using Strength Analysis to Build Teams VIDEO